FAQ: The most frequently asked questions can be found here
The delivery times are very diverse … 1 day, max. 30 days. Through the following buttons, you can see the expected delivery times in the country of your destination. We offer track-and-trace shipping methods, and via a track-and-trace code, you can track your package easily from the beginning to the end of the shipping process.
More Information Track your Parcel: PostNL Track your Parcel: DPD HomeWe offer for the shipment of your order 5 shipping methods: PostNL, DPD Home, DHL For You, UPS, and Mondial Relay.
During the ordering process, you can indicate which option you choose.
For further information concerning the exact cost of shipping click on the button below
More InformationFirst of all, thank you for your order at FoodFromHolland.eu!
It is possible that our sent emails end up in the unwanted or spam inbox. Check your spam inbox and mark our email address as a safe/reliable email address. Thank you in advance.
If, due to various circumstances, email contact is not possible: We can always be reached via Tidio’s live chat function!
Yes, via the shipping methods by PostNL & DPD Home you will receive a Track&Trace code. Click on de button below and you can track your package easy from beginning to the end of the shipping process. You avoid with this the always annoying ‘Nobody’s-Home-Note’
Track your Package: PostNL Track your Package: DPD Home
Yes, you can easily add missed Dutch products in the Online Store of FoodFromHolland. Through the ‘Add a product’ page, you can specify which or what Dutch product(s) you are missing in our Online Store. Describe your missing item(s) as clearly as possible, brand, quantity in packaging etc. Food From Holland will then assess whether the product meets certain minimum requirements, this mainly concerns the shipment of the product.
Add a ProductIn our new online store, you can order Dutch products easily.
Select a product and then click Add to cart. Top right you will see your cart, including total price, shipping, numbers and product details. Are you satisfied with your order? Then click on ‘Checkout’ The system of our Online Shop helps you step by step in the order process. In your mailbox, you will receive a variety of system and confirmation messages from us. It is possible that you will find these messages in inbox unwanted/junk. Do you nevertheless still have any questions, do not hesitate to contact us. Our customer service is ready for you and happy to help!
Create an Account;
Click “Create account” and in just a few simple steps you can create a customer account. We do not store your personal information. FoodFromHolland, however, uses this information to process your placed order.
Yes, you can return received goods from Food From Holland within 14 days. If you want to return, click on contact below and select ‘subject’ I would like to return my order… Also, indicate why you want to return the products. Goods that have been opened, goods that are out of date, and goods that are visibly damaged, unfortunately, we cannot take back the returned goods.
Returning your order is at your own expense.
(The administrative costs for returning sums: €0.99ct)
Your personal details are not stored by us. Your data will only be used for processing the orders. Your details will be sent encrypted using SSL certificates.
Do you have a question, comment or tip?
Please contact the Customer Service of FoodFromHolland. We are happy to help!
© FoodFromHolland.eu – Faq
